Managing the Staffing Function in Public Services: the Tanzanian Experience

Benson Bana

Abstract


This article examines the importance of human resources in the New Public Management (NPM) paradigm as it is being applied in Tanzania.  At a time when public sector organizations in developing countries need to be able to attract talented people into public service, their ability to do so is constrained by systemic, technical and socio-political factors. This article analyzes recruitment and selection procedures for the Tanzanian public service. Using the strategic Human Resources Management (HRM) as a guide, the article explores key issues in the recruitment and selection function.  The article delineates the pluses, minuses and ensuing dilemmas and challenges facing human resource practitioners in Tanzania’s public service management. Moreover, it points out major transferable lessons from Tanzania’s public service staffing practices, which are relevant to other organizations and HRM practitioners. Furthermore, in light of empirical study findings, areas of concern are highlighted including recruitment and selection, which Tanzania’s public service needs to improve.

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